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Wednesday, June 19, 2024 –Utility company has made changes to their services and now require prepaid users to update their meters so as to continue benefiting from the Kenya Power Services.
Kenya Power customers using prepaid meters (tokens) are, therefore, urged to update their meters to continue enjoying uninterrupted power access.
This is an exercise that is aimed at successfully transitioning all prepaid meters and addressing other challenges encountered.
Customers have until 31st August 2024 to comply with this critical update, which targets all prepaid meters using the Standard Transfer Specification (STS).
STS is the universal method for transferring tokens to prepaid meters, ensuring security in token generation.
More to Follow…….