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DCI Confirms Quick Police Clearance Certificate After System Upgrade

Chris Akali
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Sunday, September 10, 2023 -Interior Ministry has confirmed system restoration in the Directorate of Criminal Investigation DCI Police Clearance department.

On Friday September 8, the Directorate of Criminal Investigations DCI announced the full resumption of police clearance certificate services.

Newly-appointed DCI Amin Mohamed speaking

The processing of Police Clearance Certificates at DCI Headquarters has been fully restored after a duration of system upgrade”.

According to the DCI, an attempt to clear an existing backlog of applications had resulted in temporary system hitches. Thus, the DCI was forced to manually process applications. However, manual processing was offered only for specific cases.

This meant that for the majority of Kenyans, access to the certificates had become a problem. Going forward, the DCI promised to expedite its services after bringing the system back online. In the long-term, the department is planning to move from the current Automated Palm and Fingerprint Identification System (APFIS) to a Multi-Biometric Identification System (MBIS) for efficient service delivery.

Additionally, it is no longer required to set a specific date to have your fingerprints taken. Previously, applicants had to book a date via the e-citizen portal. However, applicants still have to select which DCI fingerprinting station they prefer.

Jobless Youth idling with papers in Nairobi.

In the past, the DCI issued Certificates of Good Conduct to Kenyans what has since been replaced with the Police Clearance Certificate PCC. The main difference is that applicants with criminal records were not issued with the Certificate of Good Conduct. On the contrary, the PCC is issued to all applicants.

The PCC is applied online. You do not need to make a physical appearance at any of your Huduma or Police Stations because the documents can be processed via the government E-Citizen platform.

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