Saturday, October 21, 2023 –Cabinet Secretary CS Moses Kuria has vowed to have all cabinet secretaries deliver services through a new performance contract strategy.
In his statement he shared on Saturday October 21, the Public Service CS announced a plan to have joint forums with several other departments so that to pin down CSs and other public service officials to be accountable of their departments.
Kuria has, therefore, coined the name Wajibuika Town Hall Forums that will focus on reflecting on performance in each docket.
CS Kuria has also assured that he will be publishing track record and performance of all public servants in a report that will be made public through digital media.
“We will roll out a digital tool for tracking Performance Contracts, Projects Delivery & Execution and Individual staff performance for all the 90,000+ Public Servants while sharing the results with the public monthly.
“We will implement a digital Ombudsman tool to be known as Pasha for the public to report all cases of denial of or poor service by national and county government institutions and avail all such incidents for public and media scrutiny,” Kuria announced.
He argued that the new direction, was in line with the signing of performance contracts initiated by President William Ruto in August.
Kuria further promised to send packing old guards still in offices so that to be replaced by youths who have graduated from various universities and colleges.
“We will give every Kenyan an opportunity to work for the government irrespective of social, economic or political status through a digital, transparent and verifiable hiring tool that will distribute available opportunities across the country while seeking to enjoin the Private Sector and Overseas recruiters to use the same transparent platform for jobs and Internships under the mantra ‘Jobo Bila Connection’.
“We will maximise government efficiency and effectiveness by instituting government-wide Business Process Re-engineering, technology, people and organisation Review and putting in place a coordination framework that eliminates hand-offs, red tape and over-laps for effective service delivery,” he added.
And speaking on Huduma Centers and the services offered there, the Public Service CS said he is planning to increase the number of services offered; with an aim of making sure all the 47 devolved units have all the required government services close to the people.
He assured that all state departments and institutions will be overhauled so that to improve services in line with the Bottom Up economic model as per their last year campaign manifesto.
